Skills Assessment & Graduate Services Advisor
LocationOxford, UK
Job TypePermanent
ROLE OVERVIEW
The Skills Assessment and Development Advisor will act as the main point of contact and subject matter expert for all Skills Assessment and Graduate enquires. Working alongside key stakeholders, the post holder will be responsible for providing a first class experience for potential students and supporting our Alumni in finding airline employment
ROLE DUTIES
Skills Assessment:
In conjunction with the marketing team, to plan dates for regular Skills Assessments, ensuring that sufficient assessments are carried out to meet our sales targets
Manage external Assessor availability, booking their time as required, and approving their monthly invoices
Oversee application process and help with any skills enquiries
To be responsible for all associated Skills Assessment administration, organise each assessment, communicating with candidates in advance, ensuing they are prepared and have all relevant information
Set up for each assessment, ensuring all Assessors have the necessary paperwork
To run each Skills Assessment, working with the Customer Experience team to provide a first class experience
Alongside the external Assessors, to conduct elements of the assessment process as required, not limited to interviews and group exercises
To manage the Modular and UMap Skills Assessment, assessing candidates at each stage of the process
Set up and analyse online aptitude tests results
Store and monitor all assessment feedback to identify trends from the assessment stage in flight training
To continuously review and develop Skills Assessment to ensure it meets the needs of the business, remains competitive in the market and delights our customers
Ensuring a robust standardisation procedure for all Skills Assessors, training new Assessors where appropriate
To manage the relationship with the external suppliers of assessment tools
Graduate Services:
Act as the point of contact for all Leading Edge Aviation graduates
Organise the Graduate Services course and refresher courses
Manage external Assessor availability, booking their time as required, and approving their monthly invoices
Send out communications to graduates based on the graduate communication strategy
Keep in regular contact with all graduate’s progress and job status, respecting GDPR at all times
Screen/proofread CV's and cover letters, offering advice and support where necessary
CORE COMPETENCIES:
Excellent communication and interpersonal skills
Expertise of recruitment and selection activities including aptitude and personality testing/profiling
A willingness and ability to contribute to a range of assessment activities
Expertise in developing new courses and products and a strong desire to innovate
Familiarity with the Commercial Aviation Training environment
Proven experience in building relationships on the phone, online and in person
Exceptional organisation skills
Excellent administrative skills and attention to detail
The Skills Assessment and Development Advisor will act as the main point of contact and subject matter expert for all Skills Assessment and Graduate enquires. Working alongside key stakeholders, the post holder will be responsible for providing a first class experience for potential students and supporting our Alumni in finding airline employment
ROLE DUTIES
Skills Assessment:
Graduate Services:
CORE COMPETENCIES: