Training Administrator

LocationOxford, UK
Job TypePermanent
Role Overview

  • Reporting into the Head of Training (HoT), the Training Administrator will be responsible for general Academy administration and that specifically relating to the efficient running of the Training team.
  • To create, maintain and archive student files in line with departmental, regulatory and GDPR requirements.
  • To provide ad-hoc administrative support required by the HoT, the Chief Theoretical Knowledge Instructor (CTKI), the Chief Flight Instructor (CFI), and the Ground/Flight Instructor workforce.
  • To provide the necessary information to the HoT, CFI or CTKI for any Training Reviews, and to ensure the distribution of appropriate documentation within the business.
  • The planning, organisation and booking of external students coming for training and revalidations.
  • The maintenance of student test results and statistics into the Leading Edge Aviation training records system.
  • To assist the Customer Experience Manager/Customer Experience Team with administrative duties which relate to the inhouse customers, such as arrival and departure arrangement, including file creation and shut down, in line with governing body regulations.

  • Core Competencies

  • An experienced administrator, with excellent I.T skills, and be proficient in the full use of Microsoft Suite.
  • Strong organisational skills.
  • Excellent written and verbal communication skills with a positive and enthusiastic personality and outlook.
  • A can-do attitude with the willingness to go the extra mile for the customer.
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